New Delhi, July 20: Civil aviation minister K Rammohan Naidu said airline systems across airports have started working normally since 3am on Saturday, a day after a massive worldwide Microsoft outage.
“Since 3 AM (Saturday), Airline systems across airports have started working normally. Flight operations are going smoothly now,” K Rammohan Naidu said in a statement. Airline systems across airports were impacted due to a global IT outage on Friday.
The aviation ministry is constantly monitoring the operations at airports and airlines to ensure travel readjustments and refunds are taken care of, the minister added.
Meanwhile, Air India said none of its flights were cancelled on Saturday on the account of the worldwide outage of travel systems.
“We confirm that none of the Air India flights on 19 July were cancelled on account of the worldwide outage of travel systems, though there were some delays due to the impact of the outage on airport services. Air India’s own, resilient IT infrastructure remained unaffected yesterday and continues to function as normal,” the Air India spokespersons said in a statement.
The statement comes even as several airports across India reportedly continued to experience technical glitches for the second day on Saturday. Passengers faced significant disruptions at major airports, including Mumbai, New Delhi and Chennai, media reports claimed. Even though Microsoft announced on Friday that services had been restored, the chaos at the airport, with long lines at check-in counters and slow check-ins, persists.
Business Today reported thatthe DigiYatra system, which enables contactless air travel, remained offline.
The technical problems started on July 19, when a large outage impacted many sectors globally, especially aviation. The issue arose from a technical glitch after CrowdStrike’s Falcon Sensor threat-monitoring software sent an update that caused Microsoft’s Windows operating system to crash. CrowdStrike, a global cybersecurity firm that supplies antivirus software to Microsoft, identified the problem in its software and rolled out fixes.
