State launches portal, SMS service to streamline pension process

Shillong, Nov 20: In a significant step towards enhancing the efficiency and accessibility of pension-related services for the state’s retired employees and is designed to provide a seamless and user-friendly experience for pensioners, the state on Tuesday launched the new e-Pension Portal of the Office of the Accountant General (A&E), Meghalaya.

John K Sellate, Pr Accountant General (Audit) and Director General, Regional Capacity Building and Knowledge Institute, Shillong launched the portal as part of the Audit Week celebrations 2024.

Speaking at the launch, Sellate emphasised the importance of this initiative in ensuring transparency and efficiency in the pension disbursement process. “The launch of the Pension Portal marks a significant milestone in our efforts to provide better services to our pensioners. We are committed to making the pension process as smooth and hassle-free as possible,” he said. The Pension Portal is now live and can be accessed at [https://epension.megonline.nic.in].

Later the same day, an SMS service aimed at expediting the preparation of pension papers for the state’s retiring employees was launched by C H Kharshiing, Pr Accountant General (A&E), Meghalaya.

The SMS service will provide monthly updates and notifications to retiring State Government employees and their Controlling offices regarding the status of submission of their pension papers. This initiative is designed to reduce delays through improved communication between the AG office and the pensioners.

Kharshiing highlighted the importance of this service in improving the pension authorization process. “The introduction of the SMS service is a significant step towards making our pension system more efficient and user-friendly. We are committed to providing the best possible service to our pensioners, and this initiative will help us achieve that goal,” he said.

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